Please refer to our Terms of Trade for further details or contact us to talk about anything in further detail. We pride ourselves on our customer service and where possible, we like to rectify any concerns or issues before they arise into a problem. Please allow us this opportunity.
If using credit by us you authorise us:
- to collect, retain and use information about you from any person for the purpose of assessing your creditworthiness;
- to disclose information about you: to any person who guarantees, or who provides insurance, or who provides any other credit support, in relation to your obligations to us;
- to such persons as may be necessary or desirable to enable us to exercise any power or enforce or attempt to enforce any of our rights, remedies and powers under these Terms.
If payment is made at time of ordering by a credit card, then all your information is kept secure. Westlands Honey uses SSL and all payments are handled by a secure PCI compliant third party. We will not/cannot disclose or share this information to other parties under any circumstances. For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
We do not have the ability to hold, store or have access to any of your bank account details if paying by direct credit. Any personal information held by us is not shared to any third party and is kept confidentially and used only for the purpose of completing the order or contacting you about your order.
We are periodically able to offer other products and services that we feel may interest our customers. So, you may receive details of special offers from us in the future. However, should you prefer not to be contacted, please let us know and we will ensure that your name is withheld from these mailings.
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies and we encourage you to review them. We have no responsibilities for linked websites and provide them solely for your information and convenience.
Consumer Guarantees Act 1993
Fair Trading Act